APPLICATION SPECIALIST

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Empresa

INTUGO

Descripción de la Empresa

At Intugo, we specialize in growing your team through nearshore staffing. We offer the advantages of outsourcing to Mexico while ensuring you maintain complete control over your operations, from selecting your team to managing day-to-day tasks.

Estado

Jalisco

Localidad

GUADALAJARA

Salario

17500

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Application Specialist
Hook: Join our team today!
What you’ll do:
Assist claimants with completing the full disability application process through detailed phone interviews
.
Navigate multiple systems, including internal and order management websites, to ensure 100% data accuracy
.
Demonstrate empathy and patience while asking sensitive medical questions to determine eligibility for benefits
.
What you need:
Previous experience in a call center or high-volume customer service environment
.
Proficient computer skills, specifically in Windows OS, Internet navigation, and associated software
.
Excellent communication, being detail-oriented and inclined to help others with compassion
.
Bilingual (English/Spanish) is a major plus
.
What you’ll get:
Base Gross Monthly Salary: $17,500
.
Performance Bonus: Monthly gross bonus up to $5,100 based on metrics and attendance
.
Key Benefits: $1,500 monthly food stamps and 4% savings fund
.
Law Benefits: 15 days Christmas bonus, vacations, IMSS, and profit sharing
.
Schedule: Monday to Friday, 8:00 AM – 7:00 PM (Nine-hour shifts)
. Location: Guadalajara (On-site)
.
Apply today!

Mínimo Nivel Académico Requerido

Educación Básica

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

1 año
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