IT Manager

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Empresa

OFI, S.A.

Descripción de la Empresa

Empresa que proporciona servicios profesionales de administración y recursos humanos

Estado

Baja California

Localidad

Tijuana

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Overview: Integrations and Automation

As the IT Integrations & Automation Manager, the role will play a pivotal role in overseeing the integration of various IT systems, applications, and processes within the organization. You will be responsible for designing, implementing, and optimizing integration solutions to ensure seamless data flow and operational efficiency across different plaEorms. Additionally, you will lead initiatives to automate repetive tasks and streamline workflows, leveraging cuGng-edge technologies to enhance productivity and reduce manual effort.

Key Responsibilities:

Integration Strategy Development.

1. Develop a comprehensive integration strategy aligned with the organization's goals and objectives.
2. Lead integrations withing the company and with customers to enhance data visibility, accessibility, and accuracy.
3. Collaborate with key stakeholders (internally and to our customers) to understand business requirements and recommend integration solutions that meet their needs.

Integration Architecture Design.

1. Design scalable and robust integration architectures that facilitate the seamless exchange of data between disparate systems of our customers and within our systems.
2. Evaluate existing systems and infrastructure to identify integration points and potential challenges.
3. Define data mapping, transformation, and synchronization processes to ensure data consistency across integrated systems.

Integration Implementation.

1. Lead the implementation of integration solutions, including configuring middleware, APIs, connectors, and custom scripts.
2. Collaborate with internal IT teams, customers, vendors, and third-party service providers to deploy integration solutions according to established timelines and quality standards.
3. Conduct thorough testing and troubleshooting to identify and resolve integration issues proactively.

Automation Initiative Management.

1. Identify opportunities for automation across various IT and business processes, such as provisioning, monitoring, and reporting.
2. Develop and prioritize automation initiatives based on their potential impact on efficiency, cost savings, and risk reduction.
3. Implement automation solutions using tools and technologies such as robotic process automation (RPA), scripting languages, and workflow orchestration plaEorms.

Performance Monitoring and Optimization.

1. Monitor the performance and reliability of integration and automation solutions, ensuring they meet service level agreements (SLAs) and performance targets.
2. Implement proactive monitoring and alerting mechanisms to detect and address integration failures or performance boZlenecks.
3. Continuously optimize integration and automation processes to enhance efficiency, scalability, and reliability.

Documentation and Knowledge Sharing.

1. Maintain comprehensive documentation of integration architectures, configurations, and workflows.
2. Provide training and support to IT staff and end-users on utilizing integrated systems and automated processes effectively.
3. Foster a culture of knowledge sharing and collaboration to empower teams to contribute to integration and automation initiatives.

Qualifications.

1. Bachelor's degree in Computer Science, Information Technology, Industrial Engineering or related field.
2. Proven experience (5 years) in designing, implementing, and managing complex IT integration projects.
3. In-depth knowledge of integration technologies, such as middleware, automation tools, low code / no code apps, APIs, ETL tools, and message queues.
4. Hands-on experience with automation tools and frameworks, including RPA plaEorms, scripting languages (e.g., Python, PowerShell), and workflow automation tools (e.g., Jenkins, Ansible).
5. Strong analytical , process definition & design, problem-solving skills, with the ability to troubleshoot integration issues and optimize automated workflows.
6. Excellent communication and interpersonal skills, with the ability to collaborate effec.vely with cross-functional teams and stakeholders.
7. Project management experience, including the ability to prioritize tasks, manage resources, and deliver projects on schedule and within budget.
8. Certifications in relevant technologies (e.g., Microsog Certified: Azure Integration and Security, AWS Certified Solutions Architect) are a plus.
9. Fluent in english (speaking, writing and reading).
10. Proven experience in logistics, fulfillment, distribution companies.

This role offers an exciting opportunity to lead transformative initiatives that drive operational excellence and innovation through seamless integration and automation of IT systems and processes.

Tipo de puesto: Tiempo completo, debe ser reidente de Tijuana, B.C.

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

5-10 años

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