Service Now

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Empresa

Nuvit Service

Descripción de la Empresa

Somos una empresa de Recursos Humanos y nos interesa mostrarles nuestra presentación con los servicios que ofrecemos, como estudios Socioeconomicos, Pruebas Psicometricas Maquila de Nomina entre otros servicios

Estado

Ciudad de México

Localidad

Mexico

Salario

35000

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

SERVICE NOW


Automates and optimizes technology service operations. Automate service operations to improve productivity and ofter employees a superior work experience


ACTIVITIES


* Develop, enchance, operate and maintain an accurate Configuration Management Database

* Provide technical services within the ServiceNow ITOM Suite

* Build custom probes and patterns to enhance ServiceNow Discovery

* Build integrations with monitoring solutions to facilitate event management processes

* Manage a multi-source CMDB utilizing identification and reconciliation rules to increase the accuracy and reliability of the data

* Drive opportunities for increased efficiencies on the ServiceNow Platform considering automation in all aspects


REQUIRED KNOWLEDGE


* Understanding web service connections and packet delivery protocols including HTTP, TCP, JDBC. ODBC.SNMP, SOAP, and REST.

* Ability to write complex SQL Statements andcode in JavaScript and Python

* Undestanding of concepts and Characteristics of routing and switching ( routers, switchers, firewalls, NAT, load balancing)

* Ability to script, parse and interpret files/scripts using XML, JSON, RegEx and delimiters.


COMPETENCIES , SKILLS ANDEXPERIENCE


* 4-5 Years of hands-on IT Experience in a technical/helpdesk role

* 4-5 years of hands - on experience with at least one infrastructure technology ( for Example UNIX or Windows)

* Solid Knowledge in Microsoft Excel ( Power Query highly desirable)

* Advance Level of English

* Technical English is required

* Highly motivated, driven and willing to work independently while receiving instruction through supervision in a highly regulated environment

* Proactive

* Teamwork

#NuvitService

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

3-4 años
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