APPLICATION SPECIALIST

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Empresa

intugo

Descripción de la Empresa

Buscamos ejecutivos de soporte al cliente para importante empresa de tecnología. Las principales actividades son guiar al usuario para resolución de problemas y proporcionar excelente servicio al cliente a través de llamadas telefónicas. La vacante es presencial en las instalaciones localizadas en Av. Tizoc 97 Cd. del Sol, Zapopan (muy cerca de Plaza del Sol)

Estado

Jalisco

Localidad

GUADALAJARA

Salario

16000

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

APPLICATION SPECIALIST In this team, you will provide high-quality telephonic support to potential new law
firm/attorney customers through a legal intake process. Follow an established
process to gather information, document responses, and follow up with potential
new clients on a regular basis.
Responsibilities:
● Answering inbound/outbound calls from prospective clients looking for help
with applying for Social Security Disability Benefits.
● Properly complete the intake form using our proprietary Customer
Relationship System (CRM)
● Explain Social Security Disability eligibility, benefits and our requirements,
expectations and standards.
● Positively promote and sell the benefits of using our services to all prospects.
● Accurately document all contact with prospects, enter all information and
outcomes in accordance with current company policies and procedures.
Compensation:
● $16,000 Monthly gross salary
● Weekly payment
● $1,500MXN monthly food vouchers
● 4% Saving Fund
● 15-day Christmas bonus (increases with tenure)
● All other statutory benefits: vacations, IMSS, profit share...
This is a full-time on-site position

Mínimo Nivel Académico Requerido

Universidad Completa

Mínimo Nivel de Inglés Requerido

Excelente

Mínima Experiencia Laboral Requerida

1 año

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