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Empresa
INTUGODescripción de la Empresa
At Intugo, we specialize in growing your team through nearshore staffing. We offer the advantages of outsourcing to Mexico while ensuring you maintain complete control over your operations, from selecting your team to managing day-to-day tasks.Estado
SonoraLocalidad
HermosilloSalario
15500Tipo de Contratación
Tiempo CompletoDescripción de la Plaza
Intugo, in partnership with a foreign company specializing in connecting brands totheir customers and customers to the solutions they need by delivering compelling
experiences. They facilitate connections through world-class customer experience
management (CXM) and business process outsourcing (BPO).
This line of business focuses on propane distribution and services in the Northeast of
the U.S. Their services include propane delivery, storage and related customer needs,
supported by a large fleet and storage capacity.
Responsibilities:
● Answering phones, emails, and live chats from customers.
● Professionally responding to customer inquiries.
● Identifying and escalating priority issues to upper management.
● Following up on complex customer interactions when necessary.
● Accurately recording customer interaction details.
● Building rapport with customers using an upbeat, positive, professional
attitude.
● Offering solutions.
Mínimo Nivel Académico Requerido
Educación BásicaMínimo Nivel de Inglés Requerido
ExcelenteMínima Experiencia Laboral Requerida
1 año| Búsquedas Relacionadas | |
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| Empleos en INTUGO | |
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| Empleos en Sonora | |