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intugoDescripción de la Empresa
Buscamos ejecutivos de soporte al cliente para importante empresa de tecnología. Las principales actividades son guiar al usuario para resolución de problemas y proporcionar excelente servicio al cliente a través de llamadas telefónicas. La vacante es presencial en las instalaciones localizadas en Av. Tizoc 97 Cd. del Sol, Zapopan (muy cerca de Plaza del Sol)Estado
SonoraLocalidad
HermosilloSalario
15000Tipo de Contratación
Tiempo CompletoDescripción de la Plaza
Call Center Customer Service (On Site)Job Description:
We are seeking a highly motivated individual to join our team as a Call Center Representative. In this role, you will be responsible for handling inbound and outbound calls and emails to assist customers with their inquiries, provide information about our products or services, and follow up on appointments. The ideal candidate will have excellent communication skills, a positive attitude, and a desire to provide exceptional customer service.
Responsibilities:
Answer inbound calls and respond to customer emails in a professional manner
Identify customer needs and recommend appropriate products or services
Keep accurate records of customer interactions and transactions
Follow up on customer inquiries not immediately resolved
Maintain a high level of knowledge about our products and services
Adhere to all company policies and procedures
Qualifications:
High school diploma or equivalent
Previous customer service experience is a plus
Excellent communication and interpersonal skills
Ability to multitask and prioritize tasks effectively
Proficient computer skills and the ability to learn new software applications quickly
Ability to work in a fast-paced environment
Strong attention to detail
Ability to work well in a team environment
IF INTERESTED, CONTACT US :
Recruitment. xxxxxxxxxx@xxxxxxx.xxx
Job Type: Full-time
Pay: $15,000.00 - $18,000.00 per month
Work Location: In person
Mínimo Nivel Académico Requerido
Bachillerato/Preparatoria/SecundariaMínimo Nivel de Inglés Requerido
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