ServiceTitan Implementation Lead

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Empresa

Sagan Recruitment

Descripción de la Empresa

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Estado

Ciudad de México

Localidad

Remote - Mexico (EST hours)

Salario

USD 1,500-2,500 per month

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Job Title: ServiceTitan Implementation Lead
Location: Remote · Mexico
Salary Range: USD 1,500–2,500 per month
Employment Type: Full time
Work Schedule: EST hours

Company Overview
Sagan connects global talent with US businesses, helping professionals build remote careers.

About the Role
Lead the implementation, migration or full redeployment of ServiceTitan and support its use in live operations. Bring configuration, workflows and reporting together so home-services teams can use the platform effectively.

Key Responsibilities
• Lead ServiceTitan implementation, migration or redeployment.
• Administer platform configuration, dispatch workflows and pricing.
• Build and maintain reporting and dashboards to support operational decisions.
• Train and coach dispatchers, CSRs, technicians and managers.

Requirements
• Proven experience leading a ServiceTitan implementation, migration or full redeployment
• Hands-on administration of ServiceTitan in live operations
• Strong knowledge of configuration, dispatch, pricing, reporting and dashboards
• Experience training and coaching dispatchers, CSRs, technicians and managers
• Strong analytical, problem-solving and communication skills
• Ability to work in EST hours

Preferred
• HVAC or home-services industry experience
• ServiceTitan certifications
• Experience at a ServiceTitan partner or consultancy

Resume Submission Guidelines
Please submit your resume in English as a text-based PDF.

How to Apply
Apply through this Un Mejor Empleo listing.
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