Medical Receptionist

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Empresa

Intugo

Descripción de la Empresa

We conect local talent with International companies, helping build strong and solid teams!

Estado

Sonora

Localidad

Guadalajara

Salario

24000

Tipo de Contratación

Tiempo Completo

Descripción de la Plaza

Intugo, in partnership with a foreign company specializing in ophthalmology and vision care services, is looking for a Medical Receptionist to join its growing team in Guadalajara.
If you have experience in a medical office environment, enjoy providing outstanding patient service, and have strong organizational skills, we'd love to hear from you!

What You'll Do
As a Medical Receptionist, you will play a key role in ensuring a positive patient experience while supporting the daily operations of a busy medical practice. Your responsibilities will include:
Answering incoming calls and assisting patients professionally and courteously.
Scheduling, confirming, rescheduling, and canceling patient appointments.
Verifying insurance eligibility and benefits.
Assisting patients with referrals and authorization processes.
Registering and updating patient information in the Electronic Health Record (EHR) system.
Processing patient documentation and maintaining accurate medical records.
Coordinating with insurance providers regarding authorizations and referrals.
Managing patient recalls and follow-up appointments.
Contacting patients regarding outstanding balances when necessary.
Providing pre-operative education and instructions to patients.
Supporting both administrative and patient communication workflows while maintaining confidentiality and HIPAA compliance.

What We're Looking For
Required Qualifications
High school diploma or equivalent.
At least 1 year of experience as a Medical Receptionist, Medical Office Assistant, Healthcare Customer Service Representative, or similar role.
Experience working in a healthcare or medical office environment.
Familiarity with Electronic Health Record (EHR) systems and scheduling software.
Excellent verbal and written communication skills.
Ability to manage confidential patient information with professionalism.
Experience with insurance verification, referrals, or prior authorizations is highly preferred.

What We Offer
Competitive salary.
Legal benefits from day one.
Monthly grocery vouchers.
Savings Fund.
Monday to Friday schedule.
Opportunity to work with an established international healthcare organization.

Schedule
Monday to Friday
On-site position in Guadalajara, Jalisco.

If you're passionate about helping patients and enjoy working in a fast-paced healthcare environment, apply today and become part of a team committed to delivering exceptional patient care.

Mínimo Nivel Académico Requerido

Bachillerato/Preparatoria/Secundaria

Mínimo Nivel de Inglés Requerido

Avanzado

Mínima Experiencia Laboral Requerida

1 año
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